WSDL Error

varnikam over 8 years ago

Hi,

I am getting error when I tried to read wsdl which reads - A recoverable error occurred while processing the WSDL. Processing may succeed if retried. (APNX-1-4044-003).

When I used the same wsdl in our dev environment, it's working fine and showing all the inputs and outputs but when I tested it in our test environment, it threw a wsdl error.

Not sure why it's behaving differently but any help would be highly appreciated..

Thanks,
Varnika

Error screenshot.zip

Discussion posts and replies are publicly visible

0 raghunandanj3904
Certified Senior Developer
over 8 years ago

When you say DEV and TEST environment, is this noticed when you run the process?? You noticed it when you run the process and it errored out with a red cross?? I suppose you have deployedt he process from DEV. Also is the wsdl in the static column is of the TEST environment?? Also did you check the TEST env end point using SOAP UI??
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 varnikam over 8 years ago

Can you please guide me how can I check the end points using SOAP UI?
I created a new process in test environment and when I click on "Get Services" button then it errors out in test environment which is on Citrix application.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 raghunandanj3904
Certified Senior Developer
over 8 years ago

The end point you use is that accessible from both DEV and TEST environments??
Traditionally DEV, TEST and PROD environments will have different server IP and that is the reason we have a dynamic WSDL so that in run time it acquired the proper end point.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 varnikam over 8 years ago

yeah both have different IPs and if I open the wsdl url on different servers, they get opened up without any issue.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Sally Mason
Appian Employee
over 8 years ago

Is there additional security on the server, prohibting the WSDLs IP? Are you using a relative link or the full url/IP?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Sathya Srinivasan
Appian Employee
over 8 years ago

Are you able to access the WSDL from the Appian server? If this is on premise, easiest way is to test it using SOAP UI from the test server to make sure there are no network issues restricting the call. Also, ensure that Java running on the test server does not have any restriction in terms of firewall or port access restrictions.
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 varnikam over 8 years ago

@Sathya - Thanks for the response. Yes I am able to access WSDL from Appian server without any issue. It's just this web service that is throwing this error every time I try to read it in the process model. Also we are making several calls to other web services in our test environment and they all are working just fine. Do you happen to have any documentation which can guide me to test the end points using SOAP UI please?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Sathya Srinivasan
Appian Employee
over 8 years ago

Is the web service an WS 1.1 compliant? Make sure that there are no unsupported elements that may cause this error. See forum.appian.com/.../Call_Web_Service_Smart_Service.html # Unsupported XSD Construct
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 Sally Mason
Appian Employee
over 8 years ago

Are the values being read from the WSDL compatible with Appian data types or CDTs?
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel
0 varnikam over 8 years ago

If I am understanding your question correct, you are asking if the datatypes have been created through reading wsdl then yes the datatypes have been created in our development environment which is not on Citrix server but they are not being created in our test environment as wsdl is not being processed there..
Cancel
Vote Up 0 Vote Down

Sign in to reply

Verify Answer

Cancel