Web Service optimization

We have a process model that relies heavily on web service calls. We have moved away from using the call web service node to using rules to call these web services, but the performance is still abysmal. Looking for pointers on how we can improve the performance of these calls and the performance of the process model as an overall result.

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  • Is the returned data from the Web Service always changing or more of a static resource? One idea if the data is not changing constantly, would be to query the Web Service on the half hour or hour and hold and update the values in the local Appian Business DS. Still using rules, you could better optimize a query rule to only return the data needed for the Process Model.

    This idea may/may not apply in your scenario, but it could be used to improve performance.
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  • Is the returned data from the Web Service always changing or more of a static resource? One idea if the data is not changing constantly, would be to query the Web Service on the half hour or hour and hold and update the values in the local Appian Business DS. Still using rules, you could better optimize a query rule to only return the data needed for the Process Model.

    This idea may/may not apply in your scenario, but it could be used to improve performance.
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