Appian RPA: resource connected but incompatible

Hi, I am testing Appian RPA and I tried to build a robotic process from the Hello World template, I connected a resource and downloaded the agent. However, when I try to start the process on the resource I don't see it on the list of Robots. I tried to start the robot directly from the console, but it tells me that the resource connected but incompatible.

This is how the resource is configurated:

I tried to start the process both on my local PC and on a Windows 10 virtual machine, same identical result. on both I installed the JDK.

How can I solve this problem, what depends on the incompatibility of the resource with the process...