Does Process deadline triggers escalation?
Discussion posts and replies are publicly visible
No. Process deadline does not trigger anything. Modern Appian apps typically consist of multiple process models working together. A deadline on process level is rarely used. At least in my experience.
It can be used to configure an escalation though. The Process Deadline is a process property variable. You can refer to it in an expression using pp!deadline, and you can select it from within the variables tab of an expression editor in the process model. When you're in the "setup" tab for the escalation timer, you can call the "deadline" process property as part of your expression to trigger the escalation.
Thanks kara peeler!
Why is the deadline present in the process model properties tab? I tried multiple ways to complete my active task by the deadline but it is not working. Could you give me an example of using a deadline?
As I already tried to explain, deadlines on process and task level to not do anything on their own. They can be used in process reports to display to the user. In case you want to skip a task, add an exception to that task and configure the timer in conjunction with the process and/or task deadline.
Which of the following statements are true regarding process deadlines?
a) They affect workflow
b)They can appear on reports
c) They trigger escalations
d)They trigger Exception flow