Appian IDP: Delete documents post work completion

Hi, 

My company is moving towards Appian and we would like to use the power of Appian IDP. However there are many data that are confidential and are customer related and keeping it on Appian application or DB may violate our data protection or GDPR policies. We as Appian developers won't be able to promote IDP even though we have an Appian domain. People might see it as risk. So for me to sell IDP and its features I will also have to prove the post reconciliation data is being removed/deleted from Appian application or DB. I do not have the end to end knowledge of all the Appian IDP objects and process models. Please help me to know how I can ensure that once my data is processed if I have to delete the document and its related data - how do I do it ? Currently I see on the site

Is there a way user is given a choice to delete the document ?? 

Tables: For now I am aware that dudocunderstanding and tables related to the newly created CDT like

contains the data.

Is it enough if I can trigger a process to delete data from these tables ? I could not find any IDP tutorial/document on community that talks about this ..

Please help me

thanks

jaideep

  

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  • 0
    Certified Associate Developer
    6 months ago

    Appian uses server space to store location and as you noticed in table just reference to file as number. Once you process and reconcile document (which i assume is triggered by user and done on process mode) you can just add additional node in process model to delete document from server.

    https://docs.appian.com/suite/help/22.3/Delete_Document_Smart_Service.html

    Other option is to have small process scheduled on daily basic that will delete files from folder older than .... days. If you can say that files are processed within 2 days you can always delete older files.

    Above all please remember that storing files uses server space so you may also reach to the point that you will use 100% space and then Appian Apps might not be available for you.

Reply
  • 0
    Certified Associate Developer
    6 months ago

    Appian uses server space to store location and as you noticed in table just reference to file as number. Once you process and reconcile document (which i assume is triggered by user and done on process mode) you can just add additional node in process model to delete document from server.

    https://docs.appian.com/suite/help/22.3/Delete_Document_Smart_Service.html

    Other option is to have small process scheduled on daily basic that will delete files from folder older than .... days. If you can say that files are processed within 2 days you can always delete older files.

    Above all please remember that storing files uses server space so you may also reach to the point that you will use 100% space and then Appian Apps might not be available for you.

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