Hi team,
I have a flow where in which I have to create a offer or Coupon to a set of customers who have that eligibility.
Example:
In Swiggy or Zomato (Food Delivery App) , Some coupons like Welcome or Save60 offers are Available for New customers.
but if the customer who frequently make orders should get some different Offers so for that
1. I have to make a dataset of customers who make orders frequently.
2. create some different offers for those dataset.
3.enable that offers in some channel.
This is how I did when I Implemented with different BPM tool those are done by Decisioning capabilities of that Tool.
Now iam trying these same flow in Appian . Can i get any help in understanding how these are done in appian as I am new to this , I couldn't able to get any decisioning Rules other than Decision (Table).
I want to know how datasets & Channels are configured and how offers are created.
Mainly I have to understand how Appian Helps in Solving Decisioning Concepts like in above case.
Thank you,
J Vinay
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