Hello,
I am basically looking for something very similar to triggers in databases.
In my asset management app, employees have been assigned some assets. Some assets have a returnOn date.
I want to send email reminders to every employee (employee user group)u if any of their assets is approaching their return date. Maybe 1 day before the returnOn date.
I am aware of the escalations and exceptions in the process model. But I do not need to do anything else just send email reminders.
What will be the best approach for this?
Any help is appreciated. Thanks!!
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You can create an expression rule to get all the assets whose return day is 1 day after the current date. Then create a scheduler process with Timer Recurrence set to Daily at some time in which you fetch all the assets closing to their returnOn date using the created rule and use OOTB Send E-mail smart service to send emails to Employee group if there is any asset returned by the rule o/w end the process.