Hello,
I am basically looking for something very similar to triggers in databases.
In my asset management app, employees have been assigned some assets. Some assets have a returnOn date.
I want to send email reminders to every employee (employee user group)u if any of their assets is approaching their return date. Maybe 1 day before the returnOn date.
I am aware of the escalations and exceptions in the process model. But I do not need to do anything else just send email reminders.
What will be the best approach for this?
Any help is appreciated. Thanks!!
Discussion posts and replies are publicly visible
I would still consider starting a process and assigning a task. This way you allow that employee to take action, including a prolongation.