Sync Record Smart Service how to work

The field "Record Type" is named like this, because it expects you to pass a reference to a record type. Use "recordtype!ABC_YourRecord" to do so.

BTW, the documentation is pretty clear on how to use this smart service.

https://docs.appian.com/suite/help/24.2/Sync_Records_Smart_Service.html

Yeah agreed with Stefan - you should just pass in the record type directly. I think it's really unlikely that you would need a process variable for the record type, since you don't really need to dynamically choose the record type to sync here.

Also even though the message mentions "Invalid record type [identifer=]", this actually has nothing to do with the "identifiers" parameter, it's just saying that your record type isn't provided.

Yeah agreed with Stefan - you should just pass in the record type directly. I think it's really unlikely that you would need a process variable for the record type, since you don't really need to dynamically choose the record type to sync here.

Also even though the message mentions "Invalid record type [identifer=]", this actually has nothing to do with the "identifiers" parameter, it's just saying that your record type isn't provided.