"New" and "Add Existing" dropdowns are not showing.

Question

Hi, 
 We have one engineer for him "New" and "Add Existing" dropdowns are not showing when he connect to the Appian designer even though he was part of "process model creator" and "designer". 
 But, he was able to edit the existing objects. 
 Can someone help here.

Stefan Helzle · Answer

Could this be an application level security issue?

Zakary Melvin · Answer

I'm guessing it has to do with security settings on the application. Check the Application Properties, identify the groups being used for security, and then make sure your engineer is a member of either of those groups in one way or another.

vimalkumars · Answer

swapnar6405 
 This happens when the user has Viewer access on the Application Security but editor access on the objects (which allows them to edit objects). 
 User cannot see "New: and "Add Existing" if they have Viewer access set at the Application Security. Ensure the user has Editor Access to Application

Manjunath Bandi · Answer

Add the user to Group , which is mapped Application editor security

Kumar Agniwesh · Answer

Did he logged out and logged in after he was added in group? 
 Can you try by adding him to designer group. Also try different browser or try giving him administrator access and observe the behaviour

"New" and "Add Existing" dropdowns are not showing.

Top Replies