Are there any performance benchmarks for Appian that can be referred to? I've an internal governance question to answer and they are looking for evidence that appian can perform as expected.
Other users can also be usefule.
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Appian provides a robust set of tools to analyze and monitor application performance, helping developers and administrators identify and resolve issues proactively.
One of the key tools is the Process Monitor, which offers real-time visibility into running process instances, displaying execution paths, node-level details, and average completion times—essential for identifying slow or failing workflows.
The Health Check utility goes a step further by scanning the entire environment to detect performance risks, design anti-patterns, and deviations from best practices. It produces a comprehensive report covering rule complexity, database queries, object reuse, and resource consumption, enabling teams to take corrective action.
In addition, Appian design objects—such as interfaces, expression rules, and process models—include a dedicated 'Performance' tab, where developers can analyze detailed metrics like execution time, memory usage, and dependencies, facilitating targeted optimizations.
Appian also offers MyAppian, a cloud-based operations dashboard that provides real-time visibility into the health and operational status of your Appian environment. It displays system metrics such as CPU usage, memory utilization, background job queues, and error rates, allowing administrators to monitor performance trends and system stability in real time. MyAppian also enables alerting and proactive issue tracking to help ensure high availability and responsiveness across applications.
Do you know of any real word example cases where it has dealt with high volumes and been responsive for externally facing users?
Again, please contact Appian to discuss this. And yes, there are many such cases.
Yes, there are a lot of use cases.... but it depends on your requirements.