Introduction to Process Modeling - Exercise 2: Examine and Configure a Process Model

Question

Hi, 
 I'm following the exercise in the attached PDF, but I'm getting the following error: 
 "Reply-To email did not resolve to a valid email address." 
 I've repeated the steps several times but I can't figure out what might be causing it. Since I'm new to Appian, I'm also not very familiar yet with diagnosing or resolving these kinds of errors. 
 Could someone please help me understand what might be wrong or what I should check? 
 Thanks in advance! 
 PDF

Shubham Aware · Answer

Clear the Reply-To field completely in Send E-Mail > Setup tab. The exercise doesn't require it, and it's causing the error since it's not set to a valid email string. Test with High priority. ​

Harsha Sharma · Answer

The screenshot shared doesnt show any value in Reply To filed yet the error mentions this field. So first clear contents of this field properly (Open expression editor as well and ensure it is blank). Also, worth mentioning, verify the users in the group mentioned in 'To' have valid email addresses to avoid any other errors/issues. Give it a try!