Smartservice Plugin Failing

Hello, 

Am a heavy user of an onpremise appian & new to this cloud deployment for plugins.

I got my plugin approved by Appian but it fails to deploy on the cloud. Any help on this is appreciated. Attaching both the tomcat snippet & the appian-plugin.xml,

also if someone can confirm if any approved plugin jar if there are any minor tweaks do we still send it re-approval ?

Error Snippet from tomcat-stdout.log 

2025-10-30 17:23:18 SEVERE [OkHttp https://jaeger-collector.iris.appian-stratus.com/...] io.opentelemetry.sdk.internal.ThrottlingLogger.doLog Failed to export spans. Server is UNAVAILABLE. Make sure your collector is running and reachable from this network. Full error message:unavailable
2025-10-30 17:25:13,692 [Timer-5] INFO com.appiancorp.cache.DatabaseAuxiliaryCache - Removing expired entries from db cache: uiState-auxiliary
2025-10-30 17:34:06,005 [Appian Timer - 1] WARN com.appiancorp.common.ObjectSynchronizer - 1 services were missing users.
2025-10-30 17:46:05,412 [http-nio-8080-exec-844] INFO com.appiancorp.plugins.osgi.LoggingPluginFactoryDecorator - Plug-in Artifact 'occSharePointPluginV1_S 11 2.jar' SHA256 hash is 2635ff306f31eb278b3a33e78ee2d3ec04762dea8fdc79d8653fab77a13bf3af
2025-10-30 17:46:05,507 [http-nio-8080-exec-844] INFO com.appiancorp.plugins.osgi.AppianOsgiPluginFactory - Successfully retrieved component_advanced.xml document from cloud URL
2025-10-30 17:46:05,507 [http-nio-8080-exec-844] INFO com.appiancorp.plugins.osgi.AppianOsgiPluginFactory - Total number of advanced plugins :4
2025-10-30 17:46:05,512 [http-nio-8080-exec-844] ERROR com.appiancorp.plugins.osgi.AppianOsgiPluginFactory - AppianOsgiPluginFactory.reportUnloadablePlugin [/usr/local/appian/ae/_admin/plugins/occSharePointPluginV1_S 11 2.jar]
2025-10-30 17:46:05,512 [http-nio-8080-exec-844] ERROR com.appiancorp.plugins.LoggingPluginEventListener - Failed to load Plug-in 'Unknown-189610999' (Unknown-189610999) version 0.0: 'Unable to load plugin: The key is required: <components>
<smart-service category="Integration Services" class="com.occ.sharepoint.plugins.occsharepoint.SharePointChunkedUploadSmartService" icon="cloud-upload" key="OCCSharePointChunkedUpload" name="OCC SharePoint Chunked Upload">

<!-- === INPUTS === -->
<input name="tenantId" required="true" type="Text"/>
<input name="clientId" required="true" type="Text"/>
<input name="clientSecret" required="true" type="EncryptedText"/>
<input name="sitePath" required="true" type="Text"/>
<input name="driveId" required="true" type="Text"/>
<input name="documentInput" required="true" type="Document"/>
<input default="false" name="cleanupPartials" required="false" type="Boolean"/>

<!-- === OUTPUTS === -->
<output name="uploadStatus" type="Text"/>
<output name="sharePointFileUrl" type="Text"/>
<output name="sharePointItemId" type="Text"/>
<output name="totalTime" type="Text"/>
</smart-service>
</components>'
2025-10-30 17:46:05,514 [http-nio-8080-exec-844] ERROR com.appiancorp.plugins.DeployUploadedPluginReaction - Failed to deploy plugin file occSharePointPluginV1_S 11 2.jar
java.lang.IllegalStateException: Plugin was deployed but not successfully enabled

***********************************************************************************************************************************************************************************************************

Appian-plugin-xml

<?xml version="1.0" encoding="UTF-8"?>
<appian-plugin name="OCC SharePoint Chunked Upload Plugin" key="occSharePointChunkedUploadPlugin">

<plugin-info>
<description> Sharepoint Chunked Upload </description>
<version>1.1.0</version>
<application-version min="24.3" />
<vendor name="OCC Systems" url="">https://www.occsystems.com" />
</plugin-info>

<components>
<smart-service
name="OCC SharePoint Chunked Upload"
key="OCCSharePointChunkedUpload"
category="Integration Services"
icon="cloud-upload"
class="com.occ.sharepoint.plugins.occsharepoint.SharePointChunkedUploadSmartService">

<!-- === INPUTS === -->
<input name="tenantId" type="Text" required="true" />
<input name="clientId" type="Text" required="true" />
<input name="clientSecret" type="EncryptedText" required="true" />
<input name="sitePath" type="Text" required="true" />
<input name="driveId" type="Text" required="true" />
<input name="documentInput" type="Document" required="true" />
<input name="cleanupPartials" type="Boolean" required="false" default="false" />

<!-- === OUTPUTS === -->
<output name="uploadStatus" type="Text" />
<output name="sharePointFileUrl" type="Text" />
<output name="sharePointItemId" type="Text" />
<output name="totalTime" type="Text" />
</smart-service>
</components>
</appian-plugin>

Regards

ANK