Hello, good afternoon. I am writing on this forum to ask about the operation of service accounts in the portals. When adding a service account, I do not know how to use that account to use said portal, since I do not know how to log in with said accounts, and in fact, if I want to configure their credentials, it tells me that "the waiting time has expired ". Additionally, I would like to know if the portals are accessible to everyone with access to their URL. Thank you so much.
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Hi,
Service accounts are used by system services such as web servers, mail transport agents, databases etc. Services accounts are determined to provide security context on the services we like to run servers. Based on this Appian uses the service account for the Appian portals which doesn't require any user credentials.
Example: Public users can use portals to submit forms, file claims, view documents and information, and more. All without requiring them to log in.