Hello, good afternoon. I am writing on this forum to ask about the operation of service accounts in the portals. When adding a service account, I do not know how to use that account to use said portal, since I do not know how to log in with said accounts, and in fact, if I want to configure their credentials, it tells me that "the waiting time has expired ". Additionally, I would like to know if the portals are accessible to everyone with access to their URL. Thank you so much.
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Service accounts are not meant to be used for "logging in", but only to perform certain API calls from the portal to the Appian backend. Portals are per definition accessible to everyone anonymously.
Hello Stefan,
This is the error message I am getting in portal whenever I am trying to startprocess from Portal? Appian Fixed it once but then as soon as I added another , it broke. Any reason and explanation which can help.
Converting portals start process request to json [portalProcessModelId=1 ERROR 2025-05-04T04:03Z Could not start process Expected [One of '"\bfnrtu], but received [Character [/:47] class java.lang.Character] at token number [3] com.appiancorp.core.expr.portable.JsonRuntimeException: Expected [One of '"\bfnrtu], but received [Character [/:47] class java.lang.Character] at token number [3] at com.appiancorp.core.expr.portable.JsonRuntimeException.receivedAtButExpected(JsonRuntimeException.java:82) at com.appiancorp.core.expr.portable.JsonTokenizer.applyBackslashStringEscape(JsonTokenizer.java:386) at com.appiancorp.core.expr.portable.JsonTokenizer.readString(JsonTokenizer.java:420) at com.appiancorp.core.expr.portable.JsonTokenizer.readOneToken(JsonTokenizer.java:189) at com.appiancorp.core.expr.portable.JsonTokenList.<init>(JsonTokenList.java:109)
I think it would be a good idea to start a new conversation. It feels like your specific issue is not about service accounts.
Then, more details! Specifically about this
sushilk061231 said:Appian Fixed it once but then as soon as I added another , it broke.
What does this mean? What was broken, how was it fixed?
Issue is fixed, It the way we are passing the data as Map of record,