Hi!
I have a portal running for a few versions, and so far it has always worked fine, but since the last update (23.4) it goes really slow, loading some interfaces can take up to 15-20 seconds and to verify that it was not a problem of API integrations or database queries, I have reproduced the application on a Site, and it goes much faster.I don't know if anyone else is having this problem, but I would appreciate any suggestions.
Thanks in advance!
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What kind of environment is this?
I was having a similar issue when I was using queryRecordType(). An Appian employee asked me to log a support case.
But when I switched to the API and Integration approach, it started working fine.
It's a private environment belonging to my company
This is a known issue and our team has a fix in progress; expect a hotfix which will make queries in portals just as fast as they were prior to version 23.4. While waiting for that fix, you can switch to using a Web API + integration which does not have the issue, as Harshit Bumb (Appyzie) mentioned.
Keanu Delgado Another issue that I noticed with the portal is, that if you call a!startProcess on a button action then it does not evaluate any other saves in it. It just runs the smart service. I tried adding my save before the smart service, after the smart service, and even in the onSuccess of the smart service, none of it worked.
Thanks for the heads up! Have you opened a support case?
I can't. I don't have access to the Forum or any other site that runs on the same suite.
Understood, I'll get it looked into then.
Hi Keanu Delgado do you know when the hot fix will be released? Thanks!
Hi - this was fixed in the recent 23.4.460.0 release.