Portals Publishing error. Could not publish the portal. Try publishing the portal again. If the error continues, contact Appian support. (Error code: APNX-1-4566-038)

A Score Level 1

Hello, 

Someone can help me with this error?  I have tried to configure the portal with the basic attributes, but the error persists.

Thanks!!!

Publishing error. Could not publish the portal. Try publishing the portal again. If the error continues, contact Appian support. (Error code: APNX-1-4566-038)

LOG

2024-02-09 17:16:33,126 [pool-67-thread-1] ERROR com.appiancorp.publicportal.service.PortalAdministrationServiceImpl - API registration to portal administration service failed
2024-02-09 17:16:33,127 [pool-67-thread-1] ERROR com.appiancorp.portaldesigner.functions.publish.PublishPortalDesignObjectReaction - Error during Portal Admin Service create/update for Portal UUID: 4fa0b317-4165-4bda-9afa-7185e415b95d
com.appiancorp.suiteapi.common.exceptions.AppianException: Could not publish the portal. Try publishing the portal again. If the error continues, contact Appian support. (Error code: APNX-1-4566-038) (APNX-1-4566-001)
	at com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException.<init>(AppianRuntimeException.java:45)
	at com.appiancorp.suiteapi.common.exceptions.AppianRuntimeException.<init>(AppianRuntimeException.java:33)
	at com.appiancorp.publicportal.service.PortalAdministrationServiceImpl.registerIfUnregistered(PortalAdministrationServiceImpl.java:262)
	at com.appiancorp.publicportal.service.PortalAdministrationServiceImpl.createPortal(PortalAdministrationServiceImpl.java:313)
	at sun.reflect.GeneratedMethodAccessor4098.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.lang.reflect.Method.invoke(Method.java:498)
	at com.appiancorp.publicportal.PortalManagerSpringConfig.lambda$getPortalAdministrationService$0(PortalManagerSpringConfig.java:92)
	at com.sun.proxy.$Proxy478.createPortal(Unknown Source)
	at com.appiancorp.portaldesigner.functions.publish.PublishPortalDesignObjectReaction.publishToPas(PublishPortalDesignObjectReaction.java:494)
	at com.appiancorp.portaldesigner.functions.publish.PublishPortalDesignObjectReaction.lambda$publishPortalInternal$9(PublishPortalDesignObjectReaction.java:415)
	at com.appiancorp.portaldesigner.monitoring.PortalPrometheusMetrics.measureElapsedMillisAndReturnValue(PortalPrometheusMetrics.java:110)
	at com.appiancorp.portaldesigner.functions.publish.PublishPortalDesignObjectReaction.publishPortalInternal(PublishPortalDesignObjectReaction.java:414)
	at com.appiancorp.portaldesigner.functions.publish.PublishPortalDesignObjectReaction.lambda$publishPortal$2(PublishPortalDesignObjectReaction.java:240)
	at com.appiancorp.portaldesigner.monitoring.PortalPrometheusMetrics.measureElapsedMillisAndReturnValue(PortalPrometheusMetrics.java:110)
	at com.appiancorp.portaldesigner.functions.publish.PublishPortalDesignObjectReaction.publishPortal(PublishPortalDesignObjectReaction.java:239)
	at com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer.startPublish(PortalPublishingKafkaConsumer.java:390)
	at com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer.lambda$publishPortalsThatCanBePublishedNow$13(PortalPublishingKafkaConsumer.java:330)
	at java.util.ArrayList.forEach(ArrayList.java:1259)
	at com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer.publishPortalsThatCanBePublishedNow(PortalPublishingKafkaConsumer.java:326)
	at com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer.processMessagesInternal(PortalPublishingKafkaConsumer.java:196)
	at com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer.lambda$processMessages$2(PortalPublishingKafkaConsumer.java:128)
	at com.appiancorp.security.auth.SpringSecurityContextHelper.runAsAdmin(SpringSecurityContextHelper.java:193)
	at com.appiancorp.security.auth.SpringSecurityContextImpl.runAsAdmin(SpringSecurityContextImpl.java:26)
	at com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer.processMessages(PortalPublishingKafkaConsumer.java:128)
	at com.appian.kafka.AbstractConsumerSupport.processMessages(AbstractConsumerSupport.java:64)
	at com.appian.kafka.KafkaConsumerListener$KafkaTask.call(KafkaConsumerListener.java:247)
	at com.appian.kafka.KafkaConsumerListener$KafkaTask.call(KafkaConsumerListener.java:224)
	at java.util.concurrent.FutureTask.run(FutureTask.java:266)
	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
	at java.lang.Thread.run(Thread.java:750)
2024-02-09 17:16:33,175 [pool-67-thread-1] ERROR com.appiancorp.portaldesigner.messaging.PortalPublishingKafkaConsumer - Could not publish the portal. Try publishing the portal again. If the error continues, contact Appian support. (Error code: APNX-1-4566-038)

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