Hi I'm evaluating Appian and have been going through the courses.
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After creating the accounts, your users would switch over to the Appian main application and not use the portal anymore.
Hi Stefan a couple of questions here:1) How will external users have Appian accounts? They are customers and not users of my organization
2) By Appian main application, do you mean an Appian site? How can anonymous users from the portal switch over to a Site?
3) Are sites only accessible after logging into Appian? How can external anonymous users who don't have an Appian account login to appian and then access the site?
1) Well, if you need a more close interaction with your customers, then creating accounts for them seems to be a logical decision.
2) Yes, and not (see point 1).
3) Yes. Not at all (see point 1)