Hi everyone,
I'm currently facing an issue and I’m not exactly sure what I’m missing. I've tried several things and searched through the Appian Community, but I keep getting the same error.
I have an interface in an Appian Portal where users need to upload a document, and after that, a process should be triggered. However, when I try to upload the document in the portal, I receive the following error:
"File upload authentication error. Service account not found. A service account is required to upload files."
The strange thing is that when I test the same interface in Designer mode, it works perfectly—the file uploads with no error. But in the published portal, this error always appears.
I’ve already configured the security settings on both the constant that holds the folder reference and the folder itself, granting proper write permissions to the Portal Service Account.
Is there anything I might be overlooking?
Any help would be greatly appreciated!
Thanks in advance.
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Two other things just to confirm (since I didn't see them in your steps):
Hi Peter, I also did those steps previously.
Hmmm, I'm not sure then - do you see anything in the logs? (Either the tomcat.stdout log or the portals logs (from the design object)?
Hi Peter, I've already checked the portal log files, but there are no errors, because it's an error directly in the component when I try to upload a document, I thought it was a permissions issue, but the strange thing is that the editor permissions for the Portal Services Account are already there.