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Stop alert for cancelled process

vbhardwaj
Certified Senior Developer

Hi,

Is there any way to suppress alert emails sent when a process instance is cancelled ?

We have a process model which cancels processes waiting for a long time. When a process is cancelled, an alert is sent to the alert group.

We need to suppress these alert emails.

Regards,

Vikrant.

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  • 0
    AFAIK, I do not think there are separate configurations for Cancelled Process, But if you do not want the alerts for all the Notifications may be you can use these.
    server.conf.notifications.process_escalation_msg_timing=never
    server.conf.notifications.process_new_task_me_timing=never
    server.conf.notifications.process_new_task_others_timing=never
    server.conf.notifications.process_new_task_unassigned_timing=never
    server.conf.notifications.tempo_comment_on_message_commented_on_msg_timing=never
    server.conf.notifications.tempo_comment_on_post_commented_on_msg_timing=never
    server.conf.notifications.tempo_comment_on_system_post_commented_on_msg_timing=never
    server.conf.notifications.tempo_comment_on_post_msg_timing=never
    server.conf.notifications.tempo_comment_on_message_msg_timing=never
    server.conf.notifications.tempo_comment_on_message_to_group_msg_timing=never
    server.conf.notifications.tempo_hazard_on_post_commented_on_msg_timing=never
    server.conf.notifications.tempo_hazard_on_system_post_commented_on_msg_timing=never
    server.conf.notifications.tempo_hazard_on_post_msg_timing=never
    server.conf.notifications.tempo_group_message_posted_msg_timing=never
    server.conf.notifications.tempo_post_attributed_to_you_msg_timing=never
  • 0
    Appian Employee
    What is the alert message that you're getting?
  • 0
    Is the Alert message configured in the process exception node, or in the process alert settings?
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