Monitor Process from an End User

Hi All,

I have a requirement to monitor the process instance as a Basic User from SITE. He can't be the member of Designer Group as I want to restrict him from accessing other objects in Designer. Is there a way to achieve this. Please suggest.

 

Thanks in advance.

 

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  •  In the first place I wouldn't recommend giving the access to end users to monitor the process instance. Appian's process instance map is too technical(or at a low level) and it should be accessible only by those who knows what happens when they take certain actions such as changing the value in the variable, pausing/restarting/cancelling the nodes etc. I opine that this access should be only limited to the Process Administrators and if the end users are interested, rather give them a status history or audit trail of the business processes or a visual indicator such as milestone.

    IMO it might be worth waiting for a feature from Appian such as Where am I in Pega which shows the process map without exposing any technical details.

Reply
  •  In the first place I wouldn't recommend giving the access to end users to monitor the process instance. Appian's process instance map is too technical(or at a low level) and it should be accessible only by those who knows what happens when they take certain actions such as changing the value in the variable, pausing/restarting/cancelling the nodes etc. I opine that this access should be only limited to the Process Administrators and if the end users are interested, rather give them a status history or audit trail of the business processes or a visual indicator such as milestone.

    IMO it might be worth waiting for a feature from Appian such as Where am I in Pega which shows the process map without exposing any technical details.

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