Error writing data from Appian prpromemory to PDF

Hello!

We are using on-premise Appian version 7.5 who is acting very strange. We have a long process and at some point we fill a form with data. Later on, we do some check and we want to write the data to a PDF file, but some fields aren't written (not all the time). We see the variables with data, but somehow this data isn't written to the PDF and this is random.

Any ideas what could be? Can it be the server setup?

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