Cannot access the process model from integration object

first check if you have selected 'Send credentials preemptively instead of waiting for a 401 authentication challenge' check box, then check if you have access to initiate the process model

Hi sureshg57,

Thanks for the reply. Please see the screenshot which I posted

HI Santosh,

check the user credentials you pass has access to webAPI. The user you use in credentials should be part of at least viewer group of the webAPI to invoke it. You will get 404 error when your user does not have access to initiate the webAPI

Regards
Suresh

Hi Suresh ,

We also have the same scenario , i have given proper credentials as well and the proper security is also there .Still getting the below error .

The external system encountered an error
error-result-guidance
Failed to connect to wiprocasemgmt.appiancloud.com/.../samplewebapi
HTTP/1.1 500 Internal Server Error



Can you please suggest on this .

Thanks,
Rohit Ouhal

Hi rohitr303

How are you buddy hope doing good.

For your error response most of the time answer will be access issues. So seems like you are able to call the webAPI that mean user have proper level of security to invoke the webAPI (I assume you are also using webAPI). Now the next thing to check is what type of objects you call inside your webAPI - this could be process model/datastore. Now check if the requesting user have access to those objects. internal server error 500 is a very generic error, but when calling webAPI in Appian most of the time http 500 occurs when user does not have access to the resources/objects that are called with in webAPI.

Regards
Suresh

Hi rohitr303

How are you buddy hope doing good.

For your error response most of the time answer will be access issues. So seems like you are able to call the webAPI that mean user have proper level of security to invoke the webAPI (I assume you are also using webAPI). Now the next thing to check is what type of objects you call inside your webAPI - this could be process model/datastore. Now check if the requesting user have access to those objects. internal server error 500 is a very generic error, but when calling webAPI in Appian most of the time http 500 occurs when user does not have access to the resources/objects that are called with in webAPI.

Regards
Suresh