In our case management system, we have a process which -
However, we have users who repeatedly end up using the browser tab/window close functions if they want to 'x' out of the task they are in. The process continues to run in the background until the timeout is hit and other users who might need to make edits are locked out of the system until the previous process times out. Is there a solution/what are my options to terminate a process if a user closes the browser window?
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Hi Mike,
We have a similar use case to configure the timeout at Process level to terminate if the user no longer using the task or left the task tab or closed the task opened browser.
Kindly provide the logic implemented in the above mentioned expression rule "APN_generateOvernightTimeout()" should provide the one day after the task has been initiated like you specified.
Our use case:
Your expertise is very much helpful to implement the same.
Thanks in advance.
Appian does not provide a way to implement the two use cases you describe. For process start forms, you could provide a button to "Save Progress" that submits and somehow saves the state. For in-process user input tasks, you could just use the "Save Draft" feature.