What are the different ways to notify user about error's in process model

I want to know what are the different ways available in appian to notify the user about occurrence of an error in current process instance.

I know only one way which through alerts tab in process properties dialog box.

Please let me know other ways if available.

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  • 1) You can setup an environment to send emails, you will get an e-mail saying there's a problem.
    2) You can create exceptions, if you're currently monitoring a process, and one the activities is cancelled by exception. (A process exception is thrown, entire process is paused when an exception of this type is encountered, and an alert is sent to the appropriate recipients).
    3) You expect something to happen, but it doesn't. For example, if a process is supposed to write data to a database, and you're not seeing that change, go to to Process Model Properties/Alerts tab/Select Custom error alert settings/Send alerts to following users and groups.

    In case even though you have done possible settings, and it doesn't show up as an alert, the possible causes might be:

    1) The logged in user is not the user or a member of the group that's assigned the task.
    2) The assignment of the task is being handled through process data, which is not getting the correct values.
Reply
  • 1) You can setup an environment to send emails, you will get an e-mail saying there's a problem.
    2) You can create exceptions, if you're currently monitoring a process, and one the activities is cancelled by exception. (A process exception is thrown, entire process is paused when an exception of this type is encountered, and an alert is sent to the appropriate recipients).
    3) You expect something to happen, but it doesn't. For example, if a process is supposed to write data to a database, and you're not seeing that change, go to to Process Model Properties/Alerts tab/Select Custom error alert settings/Send alerts to following users and groups.

    In case even though you have done possible settings, and it doesn't show up as an alert, the possible causes might be:

    1) The logged in user is not the user or a member of the group that's assigned the task.
    2) The assignment of the task is being handled through process data, which is not getting the correct values.
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