Error on starting Appian services

 Hi ,

 

We are in the process of installing Appian on our system . However , we are facing the below errors while starting up Appian servers on our system, on executing the below command as per the help guide :

<APPIAN_HOME>\services\bin\start.bat -p <password> -s all

 

Error logs - service manager :

 

com.appian.komodo.engine.connection.InvalidKLicenseException: content failed to
start due to an invalid K license.
at com.appian.komodo.engine.connection.KProcessManager.startK(KProcessMa
nager.java:82) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.connection.NettyKConnection.connect(NettyKCo
nnection.java:102) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.initializeServices(En
gineComponentService.java:348) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.buildEngineComponent(
EngineComponentService.java:234) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.lambda$onStartEngine$
4(EngineComponentService.java:221) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineEvent.ifMatches(EngineEvent.java:21) ~
[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.onStartEngine(EngineC
omponentService.java:221) ~[core-1.83.3.jar:1.83.3]
at sun.reflect.GeneratedMethodAccessor11.invoke(Unknown Source) ~[?:?]
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:43) ~[?:1.8.0_161]
at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_161]
at com.google.common.eventbus.Subscriber.invokeSubscriberMethod(Subscrib
er.java:95) ~[guava-19.0.jar:1.83.3]
at com.google.common.eventbus.Subscriber$SynchronizedSubscriber.invokeSu
bscriberMethod(Subscriber.java:154) ~[guava-19.0.jar:1.83.3]
at com.google.common.eventbus.Subscriber$1.run(Subscriber.java:80) ~[gua
va-19.0.jar:1.83.3]
at com.google.common.util.concurrent.MoreExecutors$DirectExecutor.execut
e(MoreExecutors.java:456) ~[guava-19.0.jar:?]
at com.google.common.eventbus.Subscriber.dispatchEvent(Subscriber.java:7
6) ~[guava-19.0.jar:1.83.3]
at com.google.common.eventbus.SubscriberOrderedAsyncEventBus$EventAndSub
scriber.directlyDispatchNextEvent(SubscriberOrderedAsyncEventBus.java:168) ~[cor
e-1.83.3.jar:1.83.3]
at com.google.common.eventbus.SubscriberOrderedAsyncEventBus$PerTargetQu
euedDispatcher.lambda$createWorker$2(SubscriberOrderedAsyncEventBus.java:119) ~[
core-1.83.3.jar:1.83.3]
at com.codahale.metrics.InstrumentedExecutorService$InstrumentedRunnable
.run(InstrumentedExecutorService.java:176) ~[metrics-core-3.1.2.jar:3.1.2]
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.
java:1149) ~[?:1.8.0_161]
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor
.java:624) ~[?:1.8.0_161]
at java.lang.Thread.run(Thread.java:748) [?:1.8.0_161]
2018-04-09 10:13:53,054 [KomodoEventBus-99] INFO com.appian.komodo.engine.conne
ction.NettyKConnection - Disconnecting from K content; stopping engine true
2018-04-09 10:13:55,202 [KomodoEventBus-99] INFO com.appian.komodo.engine.conne
ction.KProcessManager - K content stopped
2018-04-09 10:13:55,729 [KomodoEventBus-99] ERROR com.appian.komodo.engine.Engin
eComponentService - content failed to start with context RestartContext{mode=REP
LICA, epoch=null, restart=true, attempt=3}
com.appian.komodo.engine.connection.InvalidKLicenseException: content failed to
start due to an invalid K license.
at com.appian.komodo.engine.connection.KProcessManager.startK(KProcessMa
nager.java:82) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.connection.NettyKConnection.connect(NettyKCo
nnection.java:102) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.initializeServices(En
gineComponentService.java:348) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.buildEngineComponent(
EngineComponentService.java:234) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.lambda$onStartEngine$
4(EngineComponentService.java:221) ~[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineEvent.ifMatches(EngineEvent.java:21) ~
[core-1.83.3.jar:1.83.3]
at com.appian.komodo.engine.EngineComponentService.onStartEngine(EngineC
omponentService.java:221) ~[core-1.83.3.jar:1.83.3]
at sun.reflect.GeneratedMethodAccessor11.invoke(Unknown Source) ~[?:?]

 

Error on cmd :

 


Waiting for services to start...
execution01 in DOWN state, REPLICA mode
portal in DOWN state, REPLICA mode
forums in DOWN state, REPLICA mode
execution02 in DOWN state, REPLICA mode
groups in DOWN state, REPLICA mode
channels in DOWN state, REPLICA mode
notifications-email in DOWN state, REPLICA mode
notifications in DOWN state, REPLICA mode
execution00 in DOWN state, REPLICA mode
process-design in DOWN state, REPLICA mode
analytics02 in DOWN state, REPLICA mode
analytics00 in DOWN state, REPLICA mode
analytics01 in DOWN state, REPLICA mode
download-stats in DOWN state, REPLICA mode
content in STOPPING state, REPLICA mode

Waiting for services to start...
execution01 in DOWN state, REPLICA mode
portal in DOWN state, REPLICA mode
forums in DOWN state, REPLICA mode
execution02 in DOWN state, REPLICA mode
groups in DOWN state, REPLICA mode
content in DOWN state, REPLICA mode
channels in DOWN state, REPLICA mode
notifications-email in DOWN state, REPLICA mode
notifications in DOWN state, REPLICA mode
execution00 in DOWN state, REPLICA mode
process-design in DOWN state, REPLICA mode
analytics02 in DOWN state, REPLICA mode
analytics00 in DOWN state, REPLICA mode
analytics01 in DOWN state, REPLICA mode
download-stats in DOWN state, REPLICA mode

  Discussion posts and replies are publicly visible