I have a problem defination as "Escalation timer will start only when task is accepted by a user"For that, I have created an expression rule which called queryProcessAnalytics to find if task is accepted by particular user or not and called that rule from escalation --> setup --> timer condition --> expression.When user input task is executed it generate an alert Error in Escalation Timer (ERROR:EVAL:@reason=index) and process status is changed to "Paused By Exception"How do i resolve this?P.S :- I have not used any sail function inside expression rule
Discussion posts and replies are publicly visible
Hi abishekk109 (abhishekk109)
I have called this rule from timer condition while setting escalationP.S. :- Value of ppid_int is set to pp!id before user input taskThanks,
Shubham