Send E-mail smart service breaks with "An error occurred in executing an activity class." However, when I restart the node, it works fine.

We have a wrapper process(Process A) which calls another process(Process B) as an MNI. This process B has a send e-mail smart service node. We have observed that this send e-mail smart service node breaks in about 25% of the cases and the alert simply says "An error occurred in executing an activity class." 

 

However, when I go into the process and re-start the broken node without making any changes, then the node works fine. Has anyone else encountered this? What is the solution to avoid it?

 

Thank you!

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  • 0
    Certified Associate Developer
    Hi Ashwin,

    I am not sure how long the Process B is getting executed, there is possibility that if you are connected to your email server for longer time and sending emails, it might stop your connection. I think you should be able to see an error in Jboss Server.log file. If you find more details in log file, it will be easy to find out cause of problem.
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  • 0
    Certified Associate Developer
    Hi Ashwin,

    I am not sure how long the Process B is getting executed, there is possibility that if you are connected to your email server for longer time and sending emails, it might stop your connection. I think you should be able to see an error in Jboss Server.log file. If you find more details in log file, it will be easy to find out cause of problem.
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