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Is there a way to configure a User Input task to send Email to the task assignee
lilyc
over 10 years ago
Is there a way to configure a User Input task to send Email to the task assignee when the task is assigned?
so that when the assignee gets the info even when he is not logged in to Appian?...
OriginalPostID-82642
OriginalPostID-82642
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Eduardo Fuentes
Appian Employee
over 10 years ago
Appian automatically sends "New Task Assigned to Me" "New Task Assigned to Me and Others" e-mails when the task gets activated. How different the e-mail you want to send is from this out of the box e-mail?
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lilyc
over 10 years ago
do you mean that Appian sends automatic email to the assignee? is it the email address in the user profile?
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Eduardo Fuentes
Appian Employee
over 10 years ago
That's correct:
1. If the assignment ends up being set to a specific user (e.g. through a pv!) then the user will get a: "New Task Assigned to You" e-mail. It will be the e-mail address in the user profile.
2. If the assignment is for a group each user within the group will get a "New Task Assigned to Your and Others" e-mail for anybody to accept it. Once you accept it you don't get another e-mail, only one when the task is assigned.
For this to work make sure you've configured Appian to send e-mails (See Sending E-mails at
forum.appian.com/.../Mail_Server_Setup)
and that the alerts haven't been disabled by the user
forum.appian.com/.../Notifications
forum.appian.com/.../Creating_Notification_Rules
nor on the server
forum.appian.com/.../Configuring_Notifications
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