I have a process model that has the user's name in a text field. I want to

helmuta over 10 years ago

I have a process model that has the user's name in a text field. I want to send this user an email given certain conditions. I have everything working but the user name is not resolving to a valid email address. I have created a variable of type user and I am using it as the to field in my email. I am trying to use the function touser to convert the text name of the user to a user so that I can email this person.

So far no luck. Any thoughts or ideas on what I can try? As usual I am looking for my best Appian resource (The Forum) to help me resolve my issues. Thank you in advance....

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0 Mike Cichy
Appian Employee
over 10 years ago

Is this user an Appian user? If so you can extract their email address from their profile and make sure you convert it to email address type: toemailaddress(user(pv!username, "email"))
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0 helmuta over 10 years ago

Yes, the user has an account but the only thing that I have is their name not their username in test format. For example John Doe (userid 123456). I will give your suggestion a try. Thank you!
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0 helmuta over 10 years ago

No luck. The problem I am having is that the name is a string first name last name and it does not equate to the username. Is there a way to look up the username given a text string?
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0 Mike Cichy
Appian Employee
over 10 years ago

You need to change your design to utilize a username. You can always get additional details from the user profile based on the username.
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0 sikhivahans over 10 years ago

@helmuta, How about trying this? username can be retrieved by using User search expression based on the first name and/ or last name values you have.
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