Process to Process Escalation

Question

I am trying to escalate a task when it is idle for 90 days 
 During escalation i use 
 
 Send message Event and select Mapping Destinations as the other escalation process model. 
 
 I didnt provide any values in DestinationProcessID since i dont know the runtime process ID of the escalation process model. 
 somehow my escalation is not triggering the escalation workflow

Josh · Answer

You should get the destination process id to send a targeted message. You can get this information using the process anayltics smart service.