Custom Sender Email in 18.4

Hi All,


Currently we are wotking on 18.4 version and we are trying to use the custom Email Sender Option,

I tried confirguring my Sender Display Name and Sender Email when i tried executing it i am getting the following error,

Sender Email did not resolve to a valid email address and the logs,

Could someone help me in this pls.
2019-01-25 12:34:24,110 [Appian Work Item - 5307 - execution01 : UnattendedJavaActivityRequest] ERROR com.appiancorp.util.BundleUtils - Cannot retrieve the value for key "address.customSenderOption_appian_internal.displayName" from the bundle.
2019-01-25 12:34:24,113 [Appian Work Item - 5307 - execution01 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=268637329, classname=com.appiancorp.process.runtime.activities.SendEmailActivity
java.lang.RuntimeException: Sender Email did not resolve to a valid email address
	at com.appiancorp.process.runtime.activities.SendEmailActivity.validateSenderEmail(
	at com.appiancorp.process.runtime.activities.SendEmailActivity.execute(
	at com.appiancorp.suiteapi.process.framework.AbstractActivity.perform(
	at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$
	at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$
	at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(
	at com.appiancorp.process.runtime.framework.LegacyActivityExecutor.execute(
	at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(
	at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(
	at com.appiancorp.process.engine.ContinuationRequest.executeOuter(
	at com.appiancorp.process.engine.ContinuationRequest.execute(
	at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(
	at java.util.concurrent.ThreadPoolExecutor.runWorker(
	at java.util.concurrent.ThreadPoolExecutor$
2019-01-25 12:34:24,725 [Appian Work Item - 5308 - execution01 : SendNotificationRequest] WARN  com.appiancorp.ap2.service.PortalNotificationServiceJavaImpl - A notification broadcast has been prevented because the number of recipients [214] would exceed the configured limit of [100]. Adjust conf.notifications.MAX_RECIPIENTS to a value greater than [100] as necessary for future notifications.

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Parents Reply
  • You are absolutely correct, this is working when I used toemailaddress(lower(

    However i am getting the mail in such a way that, on behalf of "Custom Sender Name" <Email address>

    Actually my requirement from business is that, my From should be only like this "Custom Sender Name" <Email address>

    Not on behalf, so for acheiving this again i need to raise a support ticket and get the from address added or is there a way in 18.4
    Any thoughts on this.