Exception Flow to skip Node (not working)

Hi Team,

I am having a tough time to figure out the actual use of exception flows. Let me give my scenario ,Version is 18.4 ,i have got Send Email smart service ;now it fails due to some issues in email address or something like that. Process breaks with a read break on the Send Email smart service. Now I have put an exception flow to skip the node after 3 minutes. I have tried both ways "Skip this Node after xx mins" and "Skip this node at a time".

But both are not yielding any results.

Process still remains in active state and exception flow is not getting executing ; please let me know what is missing here.

Thanks,

George Jacob

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