Hi all,
We have a process with multiple tasks, all the activities are chained. If the user needs a few seconds to submit the tasks it works ok but if the user clicks quickly between tasks then the chaining does not work. There are no errors in the process. The task is assigned to the right user but chaining does not work. Has anyone experienced the same problem? Should I chain the activities in a different way? We have less than 50 nodes between tasks including subprocesses. We are running in Appian 18.4
Thanks all!
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The problem is in the AND gateways. If you complete the task before the parallel scheduled task completes, chaining breaks in the AND node.
Aha! That is what's happening. Because it explains why you said you have to click through QUICKLY in order to break it. When the scripted task finishes first, you don't notice because you're still on a form. You don't get stuck behind the AND for any length of time, so you chain.
The form finishes first, it has to wait behind the AND gate and breaks. Good job, Stefan.
Thanks Stefan, the only thing I can say after this is: you are a genius.
I have fixed the problem by moving the database node outside the AND nodes and now it works fine consistently.