Trigger an escalation if 24 hours later the task has not been accepted

I have a requirement where we need to trigger an escalation only if 24 hours later the task has not been accepted by a user.

Is this possible to implement in an escalation node or is the only way to build a process that is ready the active tasks every 24 hours and getting a list of tasks that have not been accepted and then sending an email?

Thank you!

  Discussion posts and replies are publicly visible

Parents Reply Children
No Data