I have a requirement where we need to trigger an escalation only if 24 hours later the task has not been accepted by a user.
Is this possible to implement in an escalation node or is the only way to build a process that is ready the active tasks every 24 hours and getting a list of tasks that have not been accepted and then sending an email?
Discussion posts and replies are publicly visible
So here's one way to handle it:
Hi Robert, are you recommending something as shown below:
© 2024 Appian. All rights reserved.