We have a business process whereby the arrival of a document in a given folder l

kevind605 over 11 years ago

We have a business process whereby the arrival of a document in a given folder location needs to trigger a task to be created for a user to review the document and take some action. Any suggestions on how we can set up some kind of "listener" to look for new document arrivals in the folder? Would the best practice be to create a timer that periodically checks the folder? Is there another means by which we can "listen" for new documents arriving in the folder? Thanks....

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0 Bishnu Panigrahi
Appian Employee
over 11 years ago

An alternative: Right when the document is uploaded into that folder, that same process kicks off the necessary review task. Another option is to send a message to start the process model that contains that review task. This way, the process with the review task doesn't have to "listen" for a new document in that folder, and the review task is spawned instantaneously.
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0 kevind605 over 11 years ago

Good thoughts. Thanks Bishnu. I forgot to mention that the means by which the documents will arrive in the folder will be outside of an Appian process. They will be received from an external source such as FTP, fax, etc. So there won't be a process that will put the files into the folder and thus we wouldn't have a process that would send the message. Does that make sense?
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