We got a traditional task based process running in production. Currently the users don't know the assignee of a task.
How do I write into a table as soon as
* the task assignee changed
* the task is accepted by someone in a group ?
( We can design a wait event in process, which will write into DB as soon as the task assignee is changed. But this is memory consuming approach as the event is always active.
I'm looking for any better approaches)
Thanks everyone
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This is what a process report is made for. The statistics function task_assignee_owner() is exactly that.
I added a process report to my case dashboard to show case related tasks and another one on a personal dashboard to show "my" tasks.
Hi Mpc,
I think using scheduled process querying process report is another approach, but again frequency (every 1 hour during business hours or adhoc basis or trigger someone navigates to tasks tab in site) part you have to decide based on your case.
please let me know if this helps or share if you implemented any other approach.