I have used the Portal to SAIL plug-in to fetch the task report. And I have foll

aksharc over 10 years ago

I have used the Portal to SAIL plug-in to fetch the task report. And I have followed the forum.appian.com/.../Task_Report_Tutorial documentation to create the task report.
Now, when I click on the task, it does show the task form, but with a little hitch. Sometime the internet explorer restarts and then open up the task form. (Note: I am using IE11). I have tried in the IE 8. In the IE 8, the task form won't open at all.
I have tried Google Chrome as well, there it will show the "Working" on top, but then it will take me to the same task report page.
Also, I have noticed following javascript error:
[Tue Mar 18 2014 8:20:32 PM] The weDownload Manager <Warning: appAPI.db storage is limited to 1000 bytes per key. For larger values please use appAPI.db.async Function-name: appAPI.db.set : key=CrossriderNotifier_css>

Any thoughts?...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

Open runtime_ear|ear/suite.ear/custom.properties and review the values of

conf.suite.SCHEME=
conf.suite.SERVER_AND_PORT=

you need to make sure the match the exact URL you are using to access Appian. The error you are seeing suggests there's a mismatch between those settings and the URL you are using in the browser.

For the example above the URL would be

myserver.appiancorp.com:8080/suite

while for these other example

conf.suite.SCHEME=https
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

it would be

myserver.appiancorp.com/suite

One more example

conf.suite.SCHEME=http
conf.suite.SERVER_AND_PORT=myserver.appiancorp.com

would be myserver.appiancorp.com/suite
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0 dylanf over 10 years ago

Would this explain why task forms open in IE11 but not in other browsers?
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0 Eduardo Fuentes
Appian Employee
over 10 years ago

The possibility of this misconfiguration doesn't apply to Cloud customers though
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