Hi,
I cannot Send Email from "Process Initiator", "Process Designer" and "Custom Sender"
However, sending from "Process Model" or "Process" is working fine.
please help.
Thanks,
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What does "cannot" mean? Error message? Email not received? Can you share some details?
hi,
the process model run fine without any error but I never receive any email.
Then, the problem is not in Appian. The problem here is that Appian sends the email with a sender address using a domain the Appian system does not own. Your email server will check this and classify that email as spam.
I have 2 different Applications and one is working fine, the other one is not. could it be the email server issue or something else?
When the process in Appian shows no errors, the email has been sent out. What your email server is doing with it is completely different story.
If you need to send email from your corporate domain, consider this: docs.appian.com/.../Using_a_Custom_Domain_in_Appian_Cloud.html