Hi,
This is my use case:
- I have a process launched waiting on a user tasks. The process was launched via webapi, and it gets the security configuration from its process model, as usual.- The security on the process model is setted to give Administration rights to the service account represented by api-key I'm using on my web apis- From another web-api using the same api-key, I execute cancelProcess function, and I get an error talking about inssuficient privileges to do the cancel
To my understanding, the process should cancel without errors because the service account used in web-api has administration rights on the process I want to cancel, but this is not what is happenning.
Any help will be appreciated
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From my understanding you would need to be a System Administrator in order to cancel a process, even using a!cancelProcess(). The documentation (https://docs.appian.com/suite/help/21.4/Cancel_Process_Smart_Service.html) does read that just being an Administrator of the process will allow cancellation but I have just done some testing and I cannot get this to work. I would be keen to know if anyone knows if it is in fact the case that you need to be a System Administrator, and not just a Process Administrator, to cancel a process.
One solution is to have the second WebAPI call a different process model that has the cancel process node in a swim lane that is set to run as whoever designed the process model. Just tested this and it works fine.
Thank you.
Yes, I already have the second WebAPI in the way you mention, and effectively it works. It's just I was expecting it works on the other way, because cancel process documentation states that.