Hi Everyone,
My Requirement is in a HRMS - an Email will be sent to the manager when a Leave is applied by an employee from the process Model, The Email body will have links(buttons). If the manager clicks on a certain link to reply, the particular process(approval / rejection) should be triggered. The first email gets sent from one process model (leave submission). The manager approval process is a different one (manager approval). Tried executing with the available documentation but, succeeded in capturing the mail data if typed and sent by the manager and not able to implement on click of link in the first mail. Kindly let me know the steps if anyone has implemented
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Hi & Thank you for your prompt replies. The above is the sample mail which I mentioned and would be helpful if you could provide me with more resources on achieving the functionality. Not worked with the 'tasks' concept till now. but will sure read more on that.
Hi swethai0002, you can start with below link,
https://docs.appian.com/suite/help/21.4/Sending_an_Email_Message_to_a_Process.html
Yeah I am doing the earlier said functionality using Sending_an_Email_Message_to_a_Process. only the process model captures the data sent to the UUID like the screeshot of a sent mail .
But I need to implement the mail like on reply to the mail, when they click on the link, the process to be triggered.