Hi Appian Pals, I am getting this error in the process model consisting of a configured smart service to send email to an email address coming from the input user runtime during the process model.Can you please direct me what is the probable reason of this error being occured.Thanks in advance
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Did you check the log files? The tomcat std out might have additional information.
Did you check with various existing emails addresses?
This is my current email configuration
How can I check the log files? Are you talking about monitoring tab and the process history?Please help me where can I navigate the The tomcat std also.
You can check logs through sites -> system logs -> search for "tomcat-stdout.log"
Let me check
I am not getting any error related to the email service..
Can you please tell me any other method to check the probable error?
I would try to create an as-simple-as-possible test. Once that works, add more complexity step by step.