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I have a requirement to send Email notifications to all users who received task to remind them of the due date if they have not completed the task. The due date should be 14 days after the task is assigned.The reminder notification should be sent at the following intervals if the task is active:
Due Date plus 1, 2, 3, etc. until the task has been submitted.The notifications should to be sent out daily after the due date has passed until the task is completed.
I am not sure how i should pass these different scenarios to escalation in userinput task .Any suggestions?
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Just define multiple escalations. That should be 4, with the last one being a recurring one.
And just do the calculations the other way around. I mean, make it T+7, T+9, T+12.
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a!localVariables( local!endDate: pv!startDate + 14, if( and( pv!isReviewTask = false, or( exact(today(), local!endDate), (local!endDate - 10), (local!endDate - 7), (local!endDate - 2), (local!endDate - 5) ) ), true(), false ) )
I tried it adding a expression but its throwing error for user input task, stating task has been completed by other assignee though its still active.
Recieved this error with above configuration 'eval:@reason=assignment in invalid location'
This is a known issue. Timers are not THAT flexible. You will need to create multiple escalations for each of your time periods and not use local variables.