Hi
My requirement is to avoid mail alerts when process instance's fails with out changing existing process model designing.
we thought of maintaining process instance information along with errors in database,
Do we have any option in Appian to get process instance information along with errors like any log files or any reports
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I am not aware of a good way to avoid email alerts. But why not forward these alerts to a ticket system for further processing?
You might be able to write your own plug-in for this (this was the only one I saw that seemed similar), but in general I agree with Stefan - retrieving the information from the default emails seems like the best approach.