I need to add an image stored in folder into the body of an email using the send email node

Certified Associate Developer

Hey everyone! I'm working on an email template which I'll be using inside a Send email node and I have to add a logo as a signature. Because of company requirements, I can't use href HTML attributes and I already tried using inline-css, svgs and base64 versions but those are not viable options due to email provider incompatibility. So the only option left I could think of was the following:

  • Storing the logo inside the Document Folder in Appian.
  • Creating a constant pointing to the logo file which is a PNG.
  • Inside the process model I create a Document type process variable.
  • That pv as a value has the file constant.
  • Inside the Send email node I went to the Setup window an inside the Message body I inserted the logo pv as an expression.  

But the received email doesn't show the image, it only shows the following message. 

Do you know if there's a way to send files that are stored in Appian through the send email node? Also, attached files are not an option because the image needs to be visible in the email body.

Kind regards. 

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