Hello Appian Community,
Use-case - We have a process containing 8-9 stages(UI Screen), each stage having "Next", "Save" & "Back" buttons.
Requirement - Need to capture the time spent by the user on each stage and use this for auditing and generating reports for business owners to understand, how much time users are spending.
Approach - Appian provides a process property name "starttime" and we can configure a script task with a custom process variable with "endTime" as the "now()" function.
Need Suggestion -
Is there any better OOTB feature to achieve the requirement?
What is the value of "starttime"?How to capture "endTime" without configuring an additional script task after each stage?
Appreciate your suggestion.
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Process reports can provide you with all these values. Evaluate a report just before the end of the model and persist the data to DB.