Hi all!
On the Appian cloud environment, a process stopped working correctly, even though there were no changes to the process model.
A change happened on the environment however, database encryption was enabled.
Please suggest how to resolve the error.
Error happens on the Deactivate User smart service, no details in the error.
The node is being run with administrator rights (the whole lane is).
This is from the tomcat-stdout.log
2023-12-05 01:07:32,459 [ajp-nio-0.0.0.0-8009-exec-58] ERROR com.appiancorp.process.runtime.activities.DeactivateUserActivity - There was an error when trying to deactivate the user [USERNAME].org.redisson.client.RedisException: Unexpected exception while processing command at org.redisson.command.CommandAsyncService.convertException(CommandAsyncService.java:299) at org.redisson.command.CommandAsyncService.get(CommandAsyncService.java:116) at org.redisson.RedissonObject.get(RedissonObject.java:90) at org.redisson.RedissonMap.scanKeyIterator(RedissonMap.java:1485) at org.redisson.iterator.RedissonMapKeyIterator.iterator(RedissonMapKeyIterator.java:42) at org.redisson.iterator.BaseIterator.hasNext(BaseIterator.java:55) at java.util.AbstractCollection.toArray(AbstractCollection.java:139) at java.util.ArrayList.<init>(ArrayList.java:178) at com.appiancorp.security.auth.session.AppianSessionRegistry.getAllPrincipals(AppianSessionRegistry.java:71) at com.appiancorp.security.auth.session.AppianSessionRegistry.getLiveSessionsForUserByUuid(AppianSessionRegistry.java:208) at com.appiancorp.security.auth.session.AppianSessionRegistry.expireSessionsForUser(AppianSessionRegistry.java:192) at com.appiancorp.security.auth.session.LogoutUsers.lambda$logoutUsersLocal$0(LogoutUsers.java:27) at java.util.ArrayList.forEach(ArrayList.java:1259) at com.appiancorp.security.auth.session.LogoutUsers.logoutUsersLocal(LogoutUsers.java:27) at com.appiancorp.ag.UserServiceJavaImpl.deactivateUser(UserServiceJavaImpl.java:115) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.appiancorp.kougar.services.KougarServiceInvocationHandler$JavaInvocationHandler.invoke(KougarServiceInvocationHandler.java:121) at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:318) at com.appiancorp.security.authz.AuthorizationMethodInvocation.invoke0(AuthorizationMethodInvocation.java:63) at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:28) at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:355) at com.sun.proxy.$Proxy251.deactivateUser(Unknown Source) at com.appiancorp.process.runtime.activities.DeactivateUserActivity.execute(DeactivateUserActivity.java:46) at com.appiancorp.suiteapi.process.framework.AbstractActivity.perform(AbstractActivity.java:104) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:90) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:87) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:28) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor.execute(LegacyActivityExecutor.java:87) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:22) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:143) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:129) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.process(UnattendedJavaActivityRequest.java:41) at com.appiancorp.process.engine.ProcessEngineServiceImpl.processUnattendedRequest(ProcessEngineServiceImpl.java:169) at com.appiancorp.process.engine.ProcessEngineServiceImpl.processToNextAttended(ProcessEngineServiceImpl.java:236) at sun.reflect.GeneratedMethodAccessor2763.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.appiancorp.util.MethodInvocationReflectionImpl.proceed(MethodInvocationReflectionImpl.java:23) at com.appiancorp.security.authz.AuthorizationMethodInvocation.invoke0(AuthorizationMethodInvocation.java:63) at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:28) at com.appiancorp.services.ServiceManager$ServiceInvocationHandler.invoke(ServiceManager.java:479) at com.sun.proxy.$Proxy419.processToNextAttended(Unknown Source) at com.appiancorp.uidesigner.TaskFormSubmissionActionRequest.call0(TaskFormSubmissionActionRequest.java:206) at com.appiancorp.uidesigner.TaskFormSubmissionActionRequest.call0(TaskFormSubmissionActionRequest.java:78) at com.appiancorp.uidesigner.AbstractActionRequest.call(AbstractActionRequest.java:24) at com.appiancorp.rest.shared.WebSubmissionRequest.call0(WebSubmissionRequest.java:84) at com.appiancorp.rest.shared.WebSubmissionRequest.call0(WebSubmissionRequest.java:52) at com.appiancorp.uidesigner.AbstractActionRequest.call(AbstractActionRequest.java:24) at com.appiancorp.rest.task.TaskRestService.lambda$reevaluateFormExpectingNormal$14(TaskRestService.java:857) at com.appiancorp.process.engine.TaskErrorRateLimiter.rateLimitTaskErrors(TaskErrorRateLimiter.java:94) at com.appiancorp.process.engine.TaskErrorRateLimiter.rateLimitTaskErrors(TaskErrorRateLimiter.java:120) at com.appiancorp.rest.task.TaskRestService.reevaluateFormExpectingNormal(TaskRestService.java:861) at sun.reflect.GeneratedMethodAccessor2663.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$_dispatch$0(DispatchProviderHelper.java:181) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.lambda$invokeMethodWithInterceptors$0(DispatchProviderHelper.java:81) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:42) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:106) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:180) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:171) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:829) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:75) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:23) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:35) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.AppsPortalVisibilityFilter.doFilter(AppsPortalVisibilityFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tempo.util.PerformanceLogFilter.doFilter(PerformanceLogFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.PathMatchExclusionFilter.doFilter(PathMatchExclusionFilter.java:68) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.ForceSetPasswordFilter.doFilter(ForceSetPasswordFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tracing.web.TracingUserUuidFilter.doFilter(TracingUserUuidFilter.java:47) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.AuthenticationStatusHeaderFilter.doFilter(AuthenticationStatusHeaderFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.xss.XssFilter.doFilter(XssFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.session.SessionJvmRouteModificationFilter.doFilter(SessionJvmRouteModificationFilter.java:65) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:337) at com.appiancorp.security.auth.activity.UserActivityFilter.doFilter(UserActivityFilter.java:50) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126) at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.appiancorp.security.auth.rememberme.CookieTheftRedirectFilter.doFilter(CookieTheftRedirectFilter.java:44) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:102) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:93) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:150) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:108) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:113) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:113) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:113) at org.springframework.web.filter.CompositeFilter.doFilter(CompositeFilter.java:74) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:133) at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.callSuperDoFilter(CsrfChannelProcessingFilter.java:107) at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.doFilter(CsrfChannelProcessingFilter.java:93) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:147) at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:125) at com.appiancorp.security.auth.session.AppianForcedLogoutSessionFilter.doFilter(AppianForcedLogoutSessionFilter.java:70) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.appiancorp.security.auth.session.LogoutReasonFilter.doFilter(LogoutReasonFilter.java:54) at com.appiancorp.security.auth.session.LogoutReasonFilter.doFilter(LogoutReasonFilter.java:36) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.appiancorp.security.auth.MobileClientValidationFilter.doFilter(MobileClientValidationFilter.java:46) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:221) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:186) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.csp.CspFilter.doFilter(CspFilter.java:84) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.FrameOptionsFilter.doFilter(FrameOptionsFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.headers.AppianSecurityHeadersFilter.doFilter(AppianSecurityHeadersFilter.java:62) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.HttpMethodOverrideFilter.doFilter(HttpMethodOverrideFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:303) at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:256) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.maintwindow.MaintWindowHeaderFilter.doFilter(MaintWindowHeaderFilter.java:31) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.logging.AuthenticationLoggingFilter.doFilter(AuthenticationLoggingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.mobile.MobileAuthContextFilter.doFilter(MobileAuthContextFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.AuthProviderFilter.doFilter(AuthProviderFilter.java:80) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.UserAgentFilter.doFilter(UserAgentFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.DomainFilter.doFilter(DomainFilter.java:57) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.ap2.environment.EnvironmentFilter.doFilter(EnvironmentFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.ThreadLocalRequestFilter.doFilter(ThreadLocalRequestFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.SessionFailoverFilter.doFilter(SessionFailoverFilter.java:60) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tomcat.session.SessionSerializationRequestWrappingFilter.doFilter(SessionSerializationRequestWrappingFilter.java:36) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.ap2.NullByteInjectionFilter.doFilter(NullByteInjectionFilter.java:32) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.ap2.EncodingFilter.doFilter(EncodingFilter.java:58) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.HttpStrictTransportSecurityFilter.doFilter(HttpStrictTransportSecurityFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.monitoring.prometheus.HttpResponseMetricsFilter.doFilter(HttpResponseMetricsFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tracing.web.AppianTracingFilter.doFilter(AppianTracingFilter.java:143) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at com.appiancorp.tomcat.session.valves.UpdateValve.invoke(UpdateValve.java:32) at com.appiancorp.tomcat.session.valves.UsageValve.invoke(UsageValve.java:35) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:765) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:424) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:750)Caused by: java.io.IOException: java.lang.ClassNotFoundException: com.appiancorp.suiteapi.security.auth.AppianUserDetails at org.redisson.codec.SerializationCodec$1.decode(SerializationCodec.java:65) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:394) at org.redisson.client.handler.CommandDecoder.decodeList(CommandDecoder.java:442) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:403) at org.redisson.client.handler.CommandDecoder.decodeList(CommandDecoder.java:442) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:403) at org.redisson.client.handler.CommandDecoder.decodeCommand(CommandDecoder.java:205) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:144) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:120) at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:529) at io.netty.handler.codec.ReplayingDecoder.callDecode(ReplayingDecoder.java:366) at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412) at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420) at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919) at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166) at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788) at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724) at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650) at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562) at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30) ... 1 moreCaused by: java.lang.ClassNotFoundException: com.appiancorp.suiteapi.security.auth.AppianUserDetails at java.net.URLClassLoader.findClass(URLClassLoader.java:387) at java.lang.ClassLoader.loadClass(ClassLoader.java:418) at java.lang.ClassLoader.loadClass(ClassLoader.java:351) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:348) at java.io.ObjectInputStream.resolveClass(ObjectInputStream.java:758) at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1988) at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1852) at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2186) at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1669) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:503) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:461) at org.redisson.codec.SerializationCodec$1.decode(SerializationCodec.java:58) ... 27 more2023-12-05 01:07:32,465 [ajp-nio-0.0.0.0-8009-exec-58] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=536890914, classname=com.appiancorp.process.runtime.activities.DeactivateUserActivitycom.appiancorp.suiteapi.process.framework.ActivityExecutionException: There was an error when trying to deactivate the user [USERNAME]. at com.appiancorp.process.runtime.activities.DeactivateUserActivity.execute(DeactivateUserActivity.java:67) at com.appiancorp.suiteapi.process.framework.AbstractActivity.perform(AbstractActivity.java:104) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:90) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:87) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:28) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor.execute(LegacyActivityExecutor.java:87) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:22) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:143) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:129) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.process(UnattendedJavaActivityRequest.java:41) at com.appiancorp.process.engine.ProcessEngineServiceImpl.processUnattendedRequest(ProcessEngineServiceImpl.java:169) at com.appiancorp.process.engine.ProcessEngineServiceImpl.processToNextAttended(ProcessEngineServiceImpl.java:236) at sun.reflect.GeneratedMethodAccessor2763.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.appiancorp.util.MethodInvocationReflectionImpl.proceed(MethodInvocationReflectionImpl.java:23) at com.appiancorp.security.authz.AuthorizationMethodInvocation.invoke0(AuthorizationMethodInvocation.java:63) at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:28) at com.appiancorp.services.ServiceManager$ServiceInvocationHandler.invoke(ServiceManager.java:479) at com.sun.proxy.$Proxy419.processToNextAttended(Unknown Source) at com.appiancorp.uidesigner.TaskFormSubmissionActionRequest.call0(TaskFormSubmissionActionRequest.java:206) at com.appiancorp.uidesigner.TaskFormSubmissionActionRequest.call0(TaskFormSubmissionActionRequest.java:78) at com.appiancorp.uidesigner.AbstractActionRequest.call(AbstractActionRequest.java:24) at com.appiancorp.rest.shared.WebSubmissionRequest.call0(WebSubmissionRequest.java:84) at com.appiancorp.rest.shared.WebSubmissionRequest.call0(WebSubmissionRequest.java:52) at com.appiancorp.uidesigner.AbstractActionRequest.call(AbstractActionRequest.java:24) at com.appiancorp.rest.task.TaskRestService.lambda$reevaluateFormExpectingNormal$14(TaskRestService.java:857) at com.appiancorp.process.engine.TaskErrorRateLimiter.rateLimitTaskErrors(TaskErrorRateLimiter.java:94) at com.appiancorp.process.engine.TaskErrorRateLimiter.rateLimitTaskErrors(TaskErrorRateLimiter.java:120) at com.appiancorp.rest.task.TaskRestService.reevaluateFormExpectingNormal(TaskRestService.java:861) at sun.reflect.GeneratedMethodAccessor2663.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker.lambda$_dispatch$0(DispatchProviderHelper.java:181) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.lambda$invokeMethodWithInterceptors$0(DispatchProviderHelper.java:81) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.expand.interceptor.ExpandInterceptor.intercept(ExpandInterceptor.java:42) at com.atlassian.plugins.rest.common.interceptor.impl.DefaultMethodInvocation.invoke(DefaultMethodInvocation.java:53) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper.invokeMethodWithInterceptors(DispatchProviderHelper.java:106) at com.atlassian.plugins.rest.common.interceptor.impl.DispatchProviderHelper$ResponseOutInvoker._dispatch(DispatchProviderHelper.java:180) at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75) at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108) at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147) at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1542) at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1473) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1419) at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1409) at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:409) at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:558) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:171) at com.sun.jersey.spi.container.servlet.ServletContainer.doFilter(ServletContainer.java:829) at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:75) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.lambda$doFilter$0(DelegatingPluginFilter.java:57) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilterInternal(RestServletUtilsUpdaterFilter.java:23) at com.atlassian.plugins.rest.module.servlet.RestServletUtilsUpdaterFilter.doFilter(RestServletUtilsUpdaterFilter.java:35) at com.atlassian.plugin.servlet.filter.DelegatingPluginFilter.doFilter(DelegatingPluginFilter.java:62) at com.atlassian.plugin.servlet.filter.IteratingFilterChain.doFilter(IteratingFilterChain.java:37) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:55) at com.atlassian.plugin.servlet.filter.ServletFilterModuleContainerFilter.doFilter(ServletFilterModuleContainerFilter.java:43) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.AppsPortalVisibilityFilter.doFilter(AppsPortalVisibilityFilter.java:96) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.tuckey.web.filters.urlrewrite.RuleChain.handleRewrite(RuleChain.java:176) at org.tuckey.web.filters.urlrewrite.RuleChain.doRules(RuleChain.java:145) at org.tuckey.web.filters.urlrewrite.UrlRewriter.processRequest(UrlRewriter.java:92) at org.tuckey.web.filters.urlrewrite.UrlRewriteFilter.doFilter(UrlRewriteFilter.java:389) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tempo.util.PerformanceLogFilter.doFilter(PerformanceLogFilter.java:124) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.PathMatchExclusionFilter.doFilter(PathMatchExclusionFilter.java:68) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.ForceSetPasswordFilter.doFilter(ForceSetPasswordFilter.java:47) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tracing.web.TracingUserUuidFilter.doFilter(TracingUserUuidFilter.java:47) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.AuthenticationStatusHeaderFilter.doFilter(AuthenticationStatusHeaderFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.xss.XssFilter.doFilter(XssFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.session.SessionJvmRouteModificationFilter.doFilter(SessionJvmRouteModificationFilter.java:65) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:337) at com.appiancorp.security.auth.activity.UserActivityFilter.doFilter(UserActivityFilter.java:50) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115) at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:122) at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:116) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126) at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.appiancorp.security.auth.rememberme.CookieTheftRedirectFilter.doFilter(CookieTheftRedirectFilter.java:44) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:102) at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:93) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.authentication.www.BasicAuthenticationFilter.doFilterInternal(BasicAuthenticationFilter.java:150) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:108) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:113) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:113) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:219) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at org.springframework.web.filter.CompositeFilter$VirtualFilterChain.doFilter(CompositeFilter.java:113) at org.springframework.web.filter.CompositeFilter.doFilter(CompositeFilter.java:74) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:133) at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.callSuperDoFilter(CsrfChannelProcessingFilter.java:107) at com.appiancorp.security.csrf.CsrfChannelProcessingFilter.doFilter(CsrfChannelProcessingFilter.java:93) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55) at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:147) at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:125) at com.appiancorp.security.auth.session.AppianForcedLogoutSessionFilter.doFilter(AppianForcedLogoutSessionFilter.java:70) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.appiancorp.security.auth.session.LogoutReasonFilter.doFilter(LogoutReasonFilter.java:54) at com.appiancorp.security.auth.session.LogoutReasonFilter.doFilter(LogoutReasonFilter.java:36) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at com.appiancorp.security.auth.MobileClientValidationFilter.doFilter(MobileClientValidationFilter.java:46) at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:346) at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:221) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:186) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.csp.CspFilter.doFilter(CspFilter.java:84) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.FrameOptionsFilter.doFilter(FrameOptionsFilter.java:40) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.headers.AppianSecurityHeadersFilter.doFilter(AppianSecurityHeadersFilter.java:62) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.HttpMethodOverrideFilter.doFilter(HttpMethodOverrideFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:303) at com.appiancorp.security.cors.CorsFilter.doFilter(CorsFilter.java:256) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.maintwindow.MaintWindowHeaderFilter.doFilter(MaintWindowHeaderFilter.java:31) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.logging.AuthenticationLoggingFilter.doFilter(AuthenticationLoggingFilter.java:37) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.mobile.MobileAuthContextFilter.doFilter(MobileAuthContextFilter.java:82) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.auth.AuthProviderFilter.doFilter(AuthProviderFilter.java:80) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.UserAgentFilter.doFilter(UserAgentFilter.java:41) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.DomainFilter.doFilter(DomainFilter.java:57) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.ap2.environment.EnvironmentFilter.doFilter(EnvironmentFilter.java:87) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.ThreadLocalRequestFilter.doFilter(ThreadLocalRequestFilter.java:34) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.security.web.SessionFailoverFilter.doFilter(SessionFailoverFilter.java:60) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tomcat.session.SessionSerializationRequestWrappingFilter.doFilter(SessionSerializationRequestWrappingFilter.java:36) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.ap2.NullByteInjectionFilter.doFilter(NullByteInjectionFilter.java:32) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.ap2.EncodingFilter.doFilter(EncodingFilter.java:58) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.common.web.HttpStrictTransportSecurityFilter.doFilter(HttpStrictTransportSecurityFilter.java:50) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.monitoring.prometheus.HttpResponseMetricsFilter.doFilter(HttpResponseMetricsFilter.java:67) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at com.appiancorp.tracing.web.AppianTracingFilter.doFilter(AppianTracingFilter.java:143) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:178) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:153) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:168) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:90) at com.appiancorp.tomcat.session.valves.UpdateValve.invoke(UpdateValve.java:32) at com.appiancorp.tomcat.session.valves.UsageValve.invoke(UsageValve.java:35) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:596) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:670) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:130) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:93) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74) at org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:765) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:424) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:63) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:928) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1794) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:52) at org.apache.tomcat.util.threads.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1191) at org.apache.tomcat.util.threads.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:659) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:750)Caused by: org.redisson.client.RedisException: Unexpected exception while processing command at org.redisson.command.CommandAsyncService.convertException(CommandAsyncService.java:299) at org.redisson.command.CommandAsyncService.get(CommandAsyncService.java:116) at org.redisson.RedissonObject.get(RedissonObject.java:90) at org.redisson.RedissonMap.scanKeyIterator(RedissonMap.java:1485) at org.redisson.iterator.RedissonMapKeyIterator.iterator(RedissonMapKeyIterator.java:42) at org.redisson.iterator.BaseIterator.hasNext(BaseIterator.java:55) at java.util.AbstractCollection.toArray(AbstractCollection.java:139) at java.util.ArrayList.<init>(ArrayList.java:178) at com.appiancorp.security.auth.session.AppianSessionRegistry.getAllPrincipals(AppianSessionRegistry.java:71) at com.appiancorp.security.auth.session.AppianSessionRegistry.getLiveSessionsForUserByUuid(AppianSessionRegistry.java:208) at com.appiancorp.security.auth.session.AppianSessionRegistry.expireSessionsForUser(AppianSessionRegistry.java:192) at com.appiancorp.security.auth.session.LogoutUsers.lambda$logoutUsersLocal$0(LogoutUsers.java:27) at java.util.ArrayList.forEach(ArrayList.java:1259) at com.appiancorp.security.auth.session.LogoutUsers.logoutUsersLocal(LogoutUsers.java:27) at com.appiancorp.ag.UserServiceJavaImpl.deactivateUser(UserServiceJavaImpl.java:115) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.appiancorp.kougar.services.KougarServiceInvocationHandler$JavaInvocationHandler.invoke(KougarServiceInvocationHandler.java:121) at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:318) at com.appiancorp.security.authz.AuthorizationMethodInvocation.invoke0(AuthorizationMethodInvocation.java:63) at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:28) at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:355) at com.sun.proxy.$Proxy251.deactivateUser(Unknown Source) at com.appiancorp.process.runtime.activities.DeactivateUserActivity.execute(DeactivateUserActivity.java:46) ... 261 moreCaused by: java.io.IOException: java.lang.ClassNotFoundException: com.appiancorp.suiteapi.security.auth.AppianUserDetails at org.redisson.codec.SerializationCodec$1.decode(SerializationCodec.java:65) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:394) at org.redisson.client.handler.CommandDecoder.decodeList(CommandDecoder.java:442) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:403) at org.redisson.client.handler.CommandDecoder.decodeList(CommandDecoder.java:442) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:403) at org.redisson.client.handler.CommandDecoder.decodeCommand(CommandDecoder.java:205) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:144) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:120) at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:529) at io.netty.handler.codec.ReplayingDecoder.callDecode(ReplayingDecoder.java:366) at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412) at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420) at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919) at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166) at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788) at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724) at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650) at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562) at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30) ... 1 moreCaused by: java.lang.ClassNotFoundException: com.appiancorp.suiteapi.security.auth.AppianUserDetails at java.net.URLClassLoader.findClass(URLClassLoader.java:387) at java.lang.ClassLoader.loadClass(ClassLoader.java:418) at java.lang.ClassLoader.loadClass(ClassLoader.java:351) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:348) at java.io.ObjectInputStream.resolveClass(ObjectInputStream.java:758) at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1988) at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1852) at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2186) at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1669) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:503) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:461) at org.redisson.codec.SerializationCodec$1.decode(SerializationCodec.java:58) ... 27 more
Discussion posts and replies are publicly visible
Hi,
Is the valid appian use passed to deactivate? If yes, can you check whether it is active?
Yes, it is a valid user. And the user is deactivated (after the process was run I suppose, no entry of deactivation in the log user_management.csv)
What was the issue?
Same issue here in our appian instance. In designer the user is shown as active and also the function isuseractive() says the user is active. The deactivation node actually deactivates the user but stalls in error with the same message and also the same log-file entry.We are at 23.4 since 6-12 and see this issue starting. Can you confirm you also on 23.4?Will create a support case anyhow and will point to this community post.This is our tomcat-stdout.log messsage:[Appian Work Item - 456678 - WorkID 964 - execution03 - process 285938773 - model 10374 : UnattendedJavaActivityRequest] ERROR com.appiancorp.process.engine.UnattendedJavaActivityRequest - An error occurred while executing activity: id=25191925, classname=com.appiancorp.process.runtime.activities.DeactivateUserActivitycom.appiancorp.suiteapi.process.framework.ActivityExecutionException: There was an error when trying to deactivate the user [USERNAME]. at com.appiancorp.process.runtime.activities.DeactivateUserActivity.execute(DeactivateUserActivity.java:67) at com.appiancorp.suiteapi.process.framework.AbstractActivity.perform(AbstractActivity.java:104) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:90) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor$2.call(LegacyActivityExecutor.java:87) at com.appiancorp.common.ContextClassLoaderSwitcher.runInContext(ContextClassLoaderSwitcher.java:24) at com.appiancorp.process.runtime.framework.LegacyActivityExecutor.execute(LegacyActivityExecutor.java:87) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute(UnattendedJavaActivityRequest.java:88) at com.appiancorp.process.engine.UnattendedJavaActivityRequestResponseCreator.getJavaActivityResultResponse(UnattendedJavaActivityRequestResponseCreator.java:22) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.getJavaActivityResultResponse(UnattendedJavaActivityRequest.java:67) at com.appiancorp.process.engine.UnattendedJavaActivityRequest.execute0(UnattendedJavaActivityRequest.java:55) at com.appiancorp.common.persistence.data.AppianDataUserContextProvider.executeWithConsistentDataReads(AppianDataUserContextProvider.java:143) at com.appiancorp.process.engine.ProcessContinuationRequest.executeOuter(ProcessContinuationRequest.java:68) at com.appiancorp.process.engine.ContinuationRequest.execute(ContinuationRequest.java:129) at com.appiancorp.process.workpoller.UnattendedRequestHandlerBean.onMessage(UnattendedRequestHandlerBean.java:36) at com.appiancorp.process.workpoller.WorkItem.run(WorkItem.java:110) at org.springframework.jca.work.SimpleTaskWorkManager$DelegatingWorkAdapter.run(SimpleTaskWorkManager.java:241) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:750)Caused by: org.redisson.client.RedisException: Unexpected exception while processing command at org.redisson.command.CommandAsyncService.convertException(CommandAsyncService.java:299) at org.redisson.command.CommandAsyncService.get(CommandAsyncService.java:116) at org.redisson.RedissonObject.get(RedissonObject.java:90) at org.redisson.RedissonMap.scanKeyIterator(RedissonMap.java:1485) at org.redisson.iterator.RedissonMapKeyIterator.iterator(RedissonMapKeyIterator.java:42) at org.redisson.iterator.BaseIterator.hasNext(BaseIterator.java:55) at java.util.AbstractCollection.toArray(AbstractCollection.java:139) at java.util.ArrayList.<init>(ArrayList.java:178) at com.appiancorp.security.auth.session.AppianSessionRegistry.getAllPrincipals(AppianSessionRegistry.java:71) at com.appiancorp.security.auth.session.AppianSessionRegistry.getLiveSessionsForUserByUuid(AppianSessionRegistry.java:208) at com.appiancorp.security.auth.session.AppianSessionRegistry.expireSessionsForUser(AppianSessionRegistry.java:192) at com.appiancorp.security.auth.session.LogoutUsers.lambda$logoutUsersLocal$0(LogoutUsers.java:27) at java.util.ArrayList.forEach(ArrayList.java:1259) at com.appiancorp.security.auth.session.LogoutUsers.logoutUsersLocal(LogoutUsers.java:27) at com.appiancorp.ag.UserServiceJavaImpl.deactivateUser(UserServiceJavaImpl.java:115) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at com.appiancorp.kougar.services.KougarServiceInvocationHandler$JavaInvocationHandler.invoke(KougarServiceInvocationHandler.java:121) at com.appiancorp.kougar.services.KougarServiceInvocationHandler$KougarMethodInvocation.proceed(KougarServiceInvocationHandler.java:318) at com.appiancorp.security.authz.AuthorizationMethodInvocation.invoke0(AuthorizationMethodInvocation.java:63) at com.appiancorp.security.authz.AuthorizationMethodInterceptor.invoke(AuthorizationMethodInterceptor.java:28) at com.appiancorp.kougar.services.KougarServiceInvocationHandler.invoke(KougarServiceInvocationHandler.java:355) at com.sun.proxy.$Proxy254.deactivateUser(Unknown Source) at com.appiancorp.process.runtime.activities.DeactivateUserActivity.execute(DeactivateUserActivity.java:46) ... 18 moreCaused by: java.io.IOException: java.lang.ClassNotFoundException: com.appiancorp.suiteapi.security.auth.AppianUserDetails at org.redisson.codec.SerializationCodec$1.decode(SerializationCodec.java:65) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:394) at org.redisson.client.handler.CommandDecoder.decodeList(CommandDecoder.java:442) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:403) at org.redisson.client.handler.CommandDecoder.decodeList(CommandDecoder.java:442) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:403) at org.redisson.client.handler.CommandDecoder.decodeCommand(CommandDecoder.java:205) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:144) at org.redisson.client.handler.CommandDecoder.decode(CommandDecoder.java:120) at io.netty.handler.codec.ByteToMessageDecoder.decodeRemovalReentryProtection(ByteToMessageDecoder.java:529) at io.netty.handler.codec.ReplayingDecoder.callDecode(ReplayingDecoder.java:366) at io.netty.handler.codec.ByteToMessageDecoder.channelRead(ByteToMessageDecoder.java:290) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:444) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420) at io.netty.channel.AbstractChannelHandlerContext.fireChannelRead(AbstractChannelHandlerContext.java:412) at io.netty.channel.DefaultChannelPipeline$HeadContext.channelRead(DefaultChannelPipeline.java:1410) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:440) at io.netty.channel.AbstractChannelHandlerContext.invokeChannelRead(AbstractChannelHandlerContext.java:420) at io.netty.channel.DefaultChannelPipeline.fireChannelRead(DefaultChannelPipeline.java:919) at io.netty.channel.nio.AbstractNioByteChannel$NioByteUnsafe.read(AbstractNioByteChannel.java:166) at io.netty.channel.nio.NioEventLoop.processSelectedKey(NioEventLoop.java:788) at io.netty.channel.nio.NioEventLoop.processSelectedKeysOptimized(NioEventLoop.java:724) at io.netty.channel.nio.NioEventLoop.processSelectedKeys(NioEventLoop.java:650) at io.netty.channel.nio.NioEventLoop.run(NioEventLoop.java:562) at io.netty.util.concurrent.SingleThreadEventExecutor$4.run(SingleThreadEventExecutor.java:997) at io.netty.util.internal.ThreadExecutorMap$2.run(ThreadExecutorMap.java:74) at io.netty.util.concurrent.FastThreadLocalRunnable.run(FastThreadLocalRunnable.java:30) ... 1 moreCaused by: java.lang.ClassNotFoundException: com.appiancorp.suiteapi.security.auth.AppianUserDetails at java.net.URLClassLoader.findClass(URLClassLoader.java:387) at java.lang.ClassLoader.loadClass(ClassLoader.java:418) at java.lang.ClassLoader.loadClass(ClassLoader.java:351) at java.lang.Class.forName0(Native Method) at java.lang.Class.forName(Class.java:348) at java.io.ObjectInputStream.resolveClass(ObjectInputStream.java:758) at java.io.ObjectInputStream.readNonProxyDesc(ObjectInputStream.java:1988) at java.io.ObjectInputStream.readClassDesc(ObjectInputStream.java:1852) at java.io.ObjectInputStream.readOrdinaryObject(ObjectInputStream.java:2186) at java.io.ObjectInputStream.readObject0(ObjectInputStream.java:1669) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:503) at java.io.ObjectInputStream.readObject(ObjectInputStream.java:461) at org.redisson.codec.SerializationCodec$1.decode(SerializationCodec.java:58) ... 27 more
we are on 23.3
hi Frans Stuifbergen !
have you created a support case for this issue?
Hi Yes I did, in the mean time Appian responded with the following:The resolution to this reported issue is included in Appian hotfix release 23.4.222.0, released 17th November. According to the release notes:
I checked also the 23.3 release notes and it appears that it's also a specific hotfix for 23.3 so probably you are on a lower version and also have High Availability. So resolution would be to upgrade to this or latest hotfix version: