Hello, We are getting following error for Add User smart service call

varshaw over 10 years ago

Hello,

We are getting following error for Add User smart service call :

[Username may only contain letters, numbers, and the following special characters @ . _ -][chitra.devic@gmail.com is not a valid email address]

though given user name satisfies criteria it gives error, for some user names with same format it worked .

As per requirement here we pass email ID as a username.

Can any one help on this ?...

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0 Eduardo Fuentes
Appian Employee
over 10 years ago

Where do you get the username from? is it a spreadsheet, a text file? or where does this data come from?

Can you attach a screenshot of the "Other" tab of your "Create User" node
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0 varshaw over 10 years ago

data is retrieved from database, Please see attached screens.
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