Child Process stuck at start node

Certified Senior Developer

Hi,

I am trying to use Start Process Smart Service to initiate processes conditionally. It is a MNI. Sometimes the process runs without any issue, however, sometimes the child process that was started gets stuck at start node without any errors in the instance. Does anyone have an idea regarding this? Any help is appreciated.

Refer the flow below :-

1st PM - the smart service runs as an MNI, triggers multiple instances


MNI Confg:


Full view of this Process



2nd PM triggered from the aforementioned Smart service
It contains some script tasks, Write to Record, etc. After that it triggers another PM through Asynchronous Sub Process, let's call it Review Process - no MNI - single instance


Full view of this Process

 

3rd PM - Review Process:
It gets stuck at start node or script task node and does not move forward.




Thanks

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Parents Reply
  • 0
    Certified Lead Developer
    in reply to AnjaliP

    Hi  ,

    Just right click and restart the paused node "Get ICF Details", if it runs successfully, then the problem is not with the current process, probably with the parent processes configurations.

    If this process gets paused again, then its due to the configuration in this process or due to its existing data. Then probably you can proceed with the further debugging.

    Also check the tomcat-stdOut.log if you can get any insight from the paused node.

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