Can't query process with errors in report

Hi,

we need to centralize the opening of an incident (on an external system) following an error found within the Appian platform.

From the documentation it emerges that it is impossible to recover the information of a process that has failed in an unhattended node.

In the various support functions the tasks with problems are counted, but the unhattended nodes are not shown.

Furthermore, the process status is active. Is there some method that we have not taken into consideration?

Unfortunately Appian Support was unable to resolve this issue.